Job Title

Financial Aid Advisor II

Agency

Texas A&M University - Commerce

Department

Financial Aid

Proposed Minimum Salary

Commensurate

Job Location

,

Job Type

Staff

Job Description

INSTRUCTIONS TO APPLICANT:

During the application process the “My Experience ” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents.

• Use the Upload button to add each document.

• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.

• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.

• Incomplete or improperly submitted applications may be excluded from consideration.

Please provide the following documents:

• Cover Letter

• Resume/CV

• Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).

• Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator.

Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at HR.Hiring@tamuc.edu.

** Salary $48,000.00 USD ANNUAL

SUMMARY : The Financial Aid Advisor II, under direction, processes financial aid that conforms to all Title IV regulations, as well as state and university policies, to eligible Texas A&M University-Commerce students . The Financial Aid Advisor I works in support of a work environment that requires a high level of customer service, student advocacy, and financial literacy .

DUTIES & RESPONSIBILITIES (15 or less) :

• Reviews federal and state publications and other communications to continually recommend improvements in the financial aid processes . Assist in the development of financial aid operating forms to increase efficiency.

• Assists in the collection of data and preparation of Cost of Attendance budgets.

• Assists with data input and calculations for federal, state and university reporting requirements.

• Performs public speaking responsibilities related to financial aid and assists at outreach events.

• Responsible for data entry related to financial aid and scholarships as applicable to student financial aid.

• Reviews files for general eligibility and satisfactory academic progress . Exercises professional judgement regarding student dependency status, special conditions, appeals, budget increases, etc.

• Advises and counsels students regarding financial aid and scholarships, offering a high level of customer service . This includes communications via email, phone calls, virtual and in-person meetings.

• Works assigned exception reports related to financial aid processing.

• Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other backgrounds.

• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses and conferences, and attending training and/or courses as required by the Director of Financial Aid.

• Contributes to the overall success of the Division of Enrollment Management and the University by performing all other duties and responsibilities as assigned.

  MINIMUM REQUIREMENTS :

• Education : Bachelor’s degree is required .

• Experience / Knowledge / Skills : Two (2 ) years of related experience . Knowledge of work processing and spreadsheet applications is required . Effective Oral and written communication skill is required . Demonstrated Customer service skills is required .

• Ability to: Multitask and work cooperatively with others . Ability to organize and make decisions independently . Ability to travel to high school and community college scholarship programs and other visits throughout Texas is required . Ability to work beyond normal office hours and/or work on weekends. Occasional overnight travel and evening and weekend work are required .

• Licensing/Professional Certifications: None.

• Physical Requirements: Ability to lift moderately heavy objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Other Requirements: Advisors assigned to meet with and process student athlete information, will be required to receive additional training in athletic compliance and must follow all NCAA rules and regulations.

  PREFERRED EDUCATION / SKILLS/ EXPERIENCE:

• Some experience in planning, organizing or working in higher education.

• Bilingual.

• Knowledge of federal, state laws, and Texas A&M University-Commerce regulations, practices and procedures pertaining to stu dent financial aid.

• Experience working with enterprise-level software systems, as well as database systems such as Ellucian’s Banner, PeopleSoft, or some other type of database product utilized by institutions of higher learning.

  SUPERVISION OF OTHERS:

  Student workers.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

We are Commerce. We are Lions!

Welcome! We are excited that you want to forge your future with a career at Texas A&M University-Commerce. Our main campus is located in Commerce, Texas, at the eastern edge of North Texas with multiple instructional sites as well as a robust online presence. We are proud to be one of the largest universities in the prestigious Texas A&M University System.

Since 1889 A&M-Commerce has educated the people of Texas and, ever increasingly, points beyond. We remain true to our founder William Leonidas Mayo’s creed of “ceaseless industry, fearless investigation, unfettered thought, and unselfish service to others.”

Texas A&M University-Commerce is committed to and promotes equal opportunity for all. This commitment includes equal employment opportunity, affirmative action, and program accessibility. It is also committed to make its workplaces, campuses, and programs accessible to all, without regard to race, color, religion, sex, national origin, disability, age, veteran status, genetic information, sexual orientation or gender identity.

Texas A&M University-Commerce is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

If you need assistance in applying for this job, please contact (903) 886-5080 or HR.Hiring@tamuc.edu.