Answer multi-line telephone system; screen and forward calls, providing information, taking messages and data entry as needed. Attend to visitors and manage inquiries on the phone and face to face. Supply information regarding the organization to clients and the general public. Interact with a diverse population of clients, staff, and Board members in person and on the phone. Must be able to greet people in a welcoming and courteous manner. Excellent telephone and computer skills are needed. Prepare letters, documents, and email communications as needed. Receive, distribute, and post mail. Keep track of packages and checks. Maintain reception area clean, tidy, and sanitized daily. Update mailboxes and telephone lists as needed