Library Page - Andrew Heiskell Library

Department: Branch Libraries

Employment Type: Part Time

Location: Andrew Heiskell Library

Reporting To: Tamika Gregory

Compensation: $16.00 / hour

Description

Overview

Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way.

You will have access to the Library Page Fellowship Program as a Library Page. A career growth development program that empowers youth as they shape their careers. The Program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.

The library page position is scheduled for 17 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.

Key Responsibilities

Under the direction of a Page supervisor, the Library Page:

• Projects a positive and courteous attitude to the public by providing exceptional customer service

• Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically

• Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance

• Assists patrons with basic computer, internet and audio/visual equipment usage

• Locates and prepares library materials requested by patrons

• Assists staff with checking materials for damage and removing them from the shelves

• Helps set up public spaces for events and programs

• Performs other related tasks as needed

Required Education, Experience & Skills

Required Education & Experience

• Current enrollment in a degree program at an accredited school

• Proper employment certificate for minors under 18 (https://www.labor.ny.gov/workerprotection/laborstandards/workprot/minors.shtm) as required by NYS law

Required Skills

• Ability to accurately and efficiently sort and arrange items in alphanumeric order

• Strong organizational skills and ability to follow detailed instruction in a fast-paced environment

• Excellent customer service skills and the ability to work with a diverse patronage

• Superb interpersonal and communication skills

• Strong problem-solving skills

• Demonstrated ability to work as part of a team

• Demonstrated reliability and professionalism

• Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Preferred Qualifications

• Ability to troubleshoot basic computer and printer issues preferred

• Experience with eReaders and library technologies preferred

• Ability to speak foreign languages preferred

More...

Core Values

All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues

• Be Resourceful in solving problems

• Be Curious in all aspects of your work

• Be Welcoming and Inclusive

Work Environment

• Public service library

Physical Duties

• Moderate lifting required (up to 25 lbs)

• Pushing book trucks

Physical Required?

No

Union/Non Union

Non-Union

FLSA Status

Non-Exempt

Schedule

• 17 hours per work week

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library Salary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

Union Salaries are determined by collective bargaining agreement(s).