Location Designation: [[cust_rolelocationdesignation]]

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home.

Role responsibilities include:

• Collaborating with multidisciplinary teams and business unit leaders from different organizational areas to identify innovation opportunities and develop propositions that create value for people and other business areas

• Communicating research discoveries through compelling narratives and visualizations

• Creating and delivering immersive working sessions that engage and enable leaders to act and empower their teams

• Facilitating conversations with client teams to identify and develop new opportunities for their organizations

• Assist with developing and executing on strategic direction for the team

• Assist with developing and nurturing an opportunity pipeline

• Establishing operational and financial innovation metrics to measure and track the health and progress of the innovation pipeline and appropriate resource allocation

• Initiating and lead strategic innovation workshops and projects

• Facilitating application of innovation methodologies and tools on key projects

• Representing the human centered design discipline and its value to non-designers internally

• Defining and developing prototypes of new offerings and experiences to test

• Managing execution and logistics for various Innovation Services programs and events including:

• Establishing and maintaining processes

• Launching plan development

• Developing communications

• Working with external partners

• Event setup

• Partnering throughout New York Life to help promote company-sponsored innovation and community-building events

Qualifications:

• 7-10 years of experience in roles with increasing responsibilities. Previous management consulting experience a plus.

• Mastery of the human centered design approach; in particular for solving strategic challenges

• Must have "front of the room" experience leading workshops and/or training sessions

• Highly-motivated self-starter with strong attention to detail

• English fluency (written and spoken)

• Excellent interpersonal skills, with the ability to collaborate across organizations and influence decision-making

• Exceptional communication skills (presentation, written, discussion), especially in developing compelling presentations

• Experience leading or facilitating workshops, brainstorm sessions, innovation sessions, etc.

• Ideal candidate will be able to think outside the box and find innovative and creative solutions

• Proficiency in human centered design across different mediums, strong story-telling skills, and the ability to communicate compelling user experiences

• A passion for learning about the world, human behavior, and the motivations that lie beneath the surface

• The ability to synthesize research into concrete recommendations and communicate them to business audiences

• A passion for conceiving, developing and prototyping solutions that delight consumers and create value for clients

• The ability to work in dynamic, often ambiguous conditions, both individually and in a team

• A highly collaborative nature and a desire to work with those from other disciplines

• Excellent design qualifications plus at least 4 years of consulting experience in Innovation, Design Strategy, Service Design or other relevant industry

#LI-VL1

#LI-HYBRID

Salary range: [[cust_salaryRangePosting]]

Overtime eligible: [[customString6]]

Discretionary bonus eligible: [[cust_merit]]

Sales bonus eligible: [[stockPackage]]

Click here to learn more about ourbenefits (https://www.newyorklife.com/careers/corporate/benefits) . Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation (https://www.newyorklife.com/foundation) . We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visitLinkedIn (https://www.linkedin.com/company/newyorklife/) , ourNewsroom (https://www.newyorklife.com/newsroom/) and theCareers (https://www.newyorklife.com/about/careers/) page of www.NewYorkLife.com .

Job Requisition ID: [[id]]