Position Information

Posting NumberSRGV7544

Working TitleCLINICAL SERVICE LINE ADMINISTRATOR (Neuro and Behavioral Health)

Number of Vacancies1

LocationHarlingen, Texas

DepartmentSchool of Medicine / Neuro & Behavioral Health ISU

FTE1.0

FLSAExempt

Scope of Job

Responsible for coordinating and implementing a clinical integrated service unit to deliver high value to patients according to the vision and direction provided by UT Health RGV leadership. Provide leadership across the clinical enterprise, collaborating effectively with Integrated Service Unit chairs, Division Chiefs, and Medical Directors.

Description of Duties

• Works with AVP , Clinical Operations, and the Integrated Service Unit Chair to develop and implement growth strategies across the integrated service unit.

• Manages the patient experience at assigned practices within the assigned department and works closely with the Integrated Service Unit Chair to resolve issues within the department.

• Works closely with decision support on clinic metrics and quarterly P&L’s.

• Effectively coordinates with leaders across UT Health RGV and the School of Medicine in providing leadership and oversight for designated strategic activities.

• Partners with the providers and faculty to optimize the delivery of patient care.

• Responsible for overall functioning of practices including management of medical office managers with emphasis in business and clinical operations.

• Analyzes service level data and metrics to identify areas for improvement and make recommendations for service enhancements. Oversees patient schedule management and financial performance.

• Manages patient, provider, and staff satisfaction and recommends solutions and changes as needed.

• Complies with billing practices, revenue cycle, human resources, governance, and organizational dynamics.

• Develops and fosters collegial relationships with physicians, faculty, and staff.

• Plans, develops and manages operational plans, budgets, and tactic for practices in the assigned department.

• Leads service improvements through review of quality and best practices, including identifying gaps in services and making recommendations on how to ensure the quality of the services delivered is continuously improved.

• As part of the senior leadership, participates in developing strategies for successful operations and growth.

• Performs all duties in a manner which promotes team concept and reflects the mission and values of UT Health RGV .

• Performs additional duties as assigned.

Supervision Received

General supervision from assigned supervisor.

Supervision Given

Direct supervision of assigned staff.

Required Education

Bachelor’s degree in Business, Healthcare or Healthcare Management from an accredited university.

Preferred Education

Masters in Healthcare Administration or Master’s in Business Administration.

Licenses/Certifications

None.

Required Experience

Five (5) years of professional experience to include, but not limited to, the responsibility for overall functioning of practices including management of medical office managers with emphasis in business and clinical operations, experience in management and/or administration of service line related programs.

Preferred Experience

Physician practice, outpatient management experience.

Equipment

Use of standard office equipment.

Working Conditions

Needs to be able to successfully perform all required duties. Office/Healthcare environment; some travel and weekend work is required. Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.

Other

Excellent verbal and written communication skills. Exceptional planning and organizational skills. Solution oriented with the ability to think strategically and creatively in decision-making. In-depth knowledge of healthcare best practices, quality improvement methodologies, regulatory standards and ambulatory operations.

Physical Capabilities

N/A

Employment CategoryFull-Time

Minimum SalaryCommensurate with Experience

Posted SalaryCommensurate with Experience

Position Available Date05/20/2024

Grant Funded PositionNo

If Yes, Provide Grant Expiration Date

Posting Detail Information

EEO Statement

It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants

Dear Applicant,

Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

Date of Birth

Social Security Number

Gender

Ethnicity/Race

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission.

If you have any questions, please do not hesitate to contact us at (956)665-8880 and/or careers@utrgv.edu.

Additional Information

UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .

Quick Linkhttps://careers.utrgv.edu/postings/42830

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you now, or previously, employed by The University of Texas System or any of its institutions?

• Yes - I currently am employed by the UT System or its institutions

• Yes - I have previously been employed by the UT System or its institutions

• No - I have never been employed by the UT System or its institutions

• • Are you a current UTRGV employee?

• Yes

• No

• • Please select your highest level of completed education.

• 6th grade education

• 10th grade education

• High School Diploma or GED

• Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours

• Bachelors Degree from an accredited university

• Masters Degree from an accredited university

• Ph. D. or other terminal degree from an accredited university

• None of the above

• • Please provide the field of study for your education:

(Open Ended Question)

• • Please indicate the number of years of work experience you have directly related to the position in which you are applying for:

• Less than 1 year

• 1 year

• 2 years

• 3 years

• 4 years

• 5 years

• 6 years

• 7 years

• 8 years

• 9 years

• 10 years

• Over 10 years

• • Do you meet the minimum requirements for this position?

• Yes

• No

Applicant Documents

Required Documents

• Resume

• Unofficial Transcripts

Optional Documents

• Cover Letter/Letter of Application

• Reference Letter 1

• Reference Letter 2

• Reference Letter 3

• Certifications and Licenses

• Training Certificates

• Other Document

• List of 3 References

• Unofficial Transcripts 2

• Unofficial Transcripts 3

• Letter of Interest

• Unofficial Graduate Transcripts

• Additional Document