To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Jobworks, Inc. provides reasonable accommodation to qualified employees and applicants with known disabilities who require accommodation to complete the application process or perform essential functions of the job, unless the accommodation would cause an undue hardship.

Incumbent serves as an Employment and Training Advisor Level 2, responsible for ensuring individual development, self-sufficiency, and competitiveness of labor force.

DUTIES:

Provides a variety of services for clientele regarding education, employment, and life-support, including referrals, counseling sessions, and follow-up sessions. Ensures compliance with federal, state, and agency rules and regulations. Ensures agency and individual performance standards are met and/or exceeded.

Conducts initial needs assessment with clients to identify skills, aptitude, interests, and supportive service needs. Prepares various forms of testing/assessment for clients, including selecting appropriate testing/assessment tools, proctoring tests, and interpreting results for each client. Develops Individual Employment Plan for each client, establishing clients career goals, program services, training, and activities. Makes modifications as needed.

Collects, organizes, and analyzes information obtained through records, tests, interviews, and professional sources. Maintains proper documentation of clients information, activities, and case notes entered into data information system, ensuring compliance and performance. Provides follow-up services to evaluate clients progress and program effectiveness, and inquires about clients employment longevity after placement in a position.

Develops and facilitates regular job search workshops for clients, including providing information on resumes, job search, interviewing, and networking.

Assists clients with writing and revision of job search paperwork, including employment applications, cover letters, resumes, reference letters, thank you letters. Provides practice interviews and networking tips. Assists clients in locating positions of employment in community, including obtaining job listings and employment ads and notifying clients.

Assists co-workers in choosing appropriate enrollments, plans, and referrals for clients. Maintains communication with and refers individuals to other social service agencies. Maintains strong and positive presence in community in order to promote recruitment and employment of clients. Develops and presents current job search information to instructors of group and individual sessions. Prepares formal presentations on JobWorks, Inc. services and presents information to customers, prospective employers, educational institutions, and other community organizations.

Oversees and maintains files and computer databases ensuring proper documentation are available to support program eligibility, gateway activities, and services received. Assists clients in utilizing computers, including Internet, career software programs, and printer.

Maintains current on occupational, educational, and economic information to assist individuals in deriving vocational and educational objectives. Maintains knowledge of other community agencies and programs and training offered.

Assists in development, implementation, evaluation, and revisions of Dislocated Worker program to meet clientele needs

May occasionally assist with special projects, including, but not limited to, outreach programs, youth internships, and corrections project. May occasionally assist with arranging classroom furniture, office equipment, and heavy objects.

Prepares monthly report, documenting accomplishments.

Assists in training of new employees, including informing them of policies and procedure , maintaining data management system, recording accurate information, and meeting/exceeding performance standards.

Assists existing employment and training advisors with questions concerning policies and procedures, data management system maintenance, recording accurate information, and meeting/exceeding performance standards.

Travels to various companies to provide training to workforce, including job search, educational, and occupational information.

Attends Operations staff meetings, submits required reports, interprets program information, and makes policy and procedural recommendations.

Performs related duties as assigned.

I. JOB REQUIREMENTS:

High school diploma or GED/Baccalaureate Degree in Sociology, Psychology, Human Resources, or related field and/or equivalent experience required.

Ability to meet all hiring requirements, including passage of a drug test.

Working knowledge of standard office procedures, and ability to apply such knowledge to a variety of interrelated processes, tasks, and operations.

Working knowledge of standard English grammar, spelling, and punctuation, and ability to conduct public presentations and prepare detailed written reports as required.

Ability to properly operate standard office equipm