Job Overview: This position provides leadership and support for lab assistants and couriers. Trains, directs, schedules and assigns work. Coordinates employee departmental orientation, competency testing, compliance education, safety training, and other mandatory instruction. Edits employee time records. Works with department supervisors, lead techs, and other support service employees to develop efficient processes and procedures. Works with non-lab departments (e.g. registration, patient accounting, radiology, outside courier agency, etc.) to coordinate workflow and to troubleshoot and resolve issues. Order tests using LIS and HIS. Reviews test orders for accuracy and maintains QA records (submits monthly QA charts). Maintains inventory and orders supplies. Job Requirements: High School or GED No Equivalent Experience in Lieu of Degree Formal Phlebotomy training Preferred: Certified Phlebotomist 1-2 years of Customers Service in Healthcare Job Responsibilities: Other job-related information: Working Conditions: Climbing - Rarely Concentrating - Consistently Continous Learning - Frequently Hearing: Conversation - Frequently Hearing: Other Sounds - Occasionally Interpersonal Communication - Frequently Kneeling - Rarely Lifting TriHealth is an equal opportunity employer. We are committed to fostering a diverse and inclusive workforce.