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Honeywell Exp CX Project Management Professional in Aguadilla, Puerto Rico

Implement and coordinate the operational aspects of ongoing Customer & Product Support projects or programs. You will serve as liaison between project management and planning, project team, and business team. You will review status of projects, measure performance and deliver status reports. You will assess project issues, and develop resolutions to meet customers satisfaction goals and objectives. You will develop mechanisms for monitoring project progress, and for intervention and problem solving with project managers, site leaders, business team and customers. You will work with cross-functional teams, including product, marketing, sales, and support, to identify customer needs, define project goals and scope, to deliver on time.

Key Responsibilities

· Project Management

· Project Planning

· Customer Support

· Deliver Metrics and Status Reports

· Ensure project deliverables meet customer expectations and align with business goals and strategies

· Collaborate with cross-functional teams

U.S. PERSON REQUIREMENTS

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

Must Have

·

· At least 2 years of experience in project management and customer experience

· Strong knowledge of project management tools, methodologies, and best practices.

· Excellent communication, collaboration, and problem-solving skills.

· Excel intermediate level

WE VALUE

· A broad knowledge of principles and best practices in (customer service)

· Excellent team and communication skills

· An ability to take initiative and work with limited direction

· Ability to work independently and in a team environment, and manage multiple projects and priorities

· Integrated Supply Chain experience

· Tableau

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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